Check the login page
Are you using this login page -https://researcherswritingacademy.circle.so ? This url is the only one that will work for our community!
Check if it’s the right email
You guessed it, our next question is… are you sure you’re using the right email? These days, we all have a handful of emails for different purposes - we don’t blame you, it can be confusing.
Also, sometimes if you chose to sign in using Twitter or Facebook, it might be connected with another email, so try everything or logging in via Twitter or Facebook!
Reset your password
Still not working? Try to reset your password by clicking on “Forgot Password?” and follow the steps. Be sure to follow their requirements for password strength!
Is Circle’s platform down?
Use this nifty page here to see if Circle is down. If yes, please try again later.
Still stuck?
Don’t fret! These troubleshooting tips usually solve the issue, but if you still can’t log in or see the community, email us and we’ll do our best to help and get you access to Circle ASAP! It would be super helpful to let us know what you have tried, so we can best know where to start assisting you.